Impacts of Personal Characteristics of Students on Their Acceptance of ERP Solutions in Learning Process

Abstract

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. The growing body of scientific literature about the acceptance of ERP solutions by users in companies reflects the growing perceived importance of ERP solutions for business management as well. The labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The conceptual model of our research is based on the Technology Acceptance Model (TAM), extended by previously identified important multidimensional external factors that refer to students’ personal characteristics and information literacy. The conceptual model formed was tested using the structural equation modelling. Research results revealed that only two of external factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students. Results of the study have important implications for higher education institutions, reforming and updating their study programs, as well as for educators in the field of information science.