Abstract
Small and medium sized enterprises (SMEs) cover a high percentage of total operating enterprise number and play an important role in economic development and job creation. They have very limited resources. Knowledge is the only resource that they can exploit to create competitive advantage and organizational performance. The managerial system of SMEs is established and controlled by the owner manager reflexing their cognitition and values. Hence, knowledge management in SMEs is also dependent upon their cognition and values created from their demographic variables such as age, education, profession, managerial experience as well as personality characteristics; namely, need for achievement, locus of control, flexibility to name a few. These owner manager’s characteristics exert influence on the knowledge management and organizational performance. In this study, a model is introduced to explain the relationship between owner manager’s characteristics, knowledge management and organizational performance with market orientation as a mediator for the relationship between knowledge management orientation and organizational performance.
Highlights
[6]. Chuang, S.-H. (2004), A resource based perspective on knowlege management capability and competitive advantage: An empirical investigation, Expert systems with applications 27, 459 - 465
Knowledge management in Small and medium sized enterprises (SMEs) is dependent upon their cognition and values created from their demographic variables such as age, education, profession, managerial experience as well as personality characteristics; namely, need for achievement, locus of control, flexibility to name a few
Đây s0 là n i dung c a các nghiên c u ti p theo
Summary
Tri th c là m t ngu n tài nguyên chi n lư c có giá tr c a doanh nghi p. V6 m8t lý thuy t, các nghiên c u qu n lý tri th c thư+ng ñư c ti n hành d3a trên lý thuy t doanh nghi p d3a vào ngu n tài nguyên (Wiig, 1997; Nonaka, 2003) và nh9m tìm ki m phương th c qu n lý và khai thác tri th c n i b thông qua vi c xây d3ng các quy trình làm vi c (Grant, 1996), các tương tác xã h i (Nonaka, 1994) cùng v;i các tài nguyên công ngh thông tin ñ' t o ra năng l3c c nh tranh cho doanh nghi p. Nghiên c u này s0 ñóng góp cho s3 phát tri'n lý thuy t qu n lý tri th c, cung c(p m t khung cho ch doanh nghi p - nhà qu n lý tham chi u ñ' ñi6u chCnh các ñ8c ñi'm c a chính mình và l3a ch n, tri'n khai qu n lý tri th c phù h p ñ' vi c th3c hi n c a doanh nghi pñtkt qu t>t. Theo mJc tiêu nghiên c u ñó, c(u trúc c a bài nghiên c u, trong các ph)n trình bày ti p theo, bao g m ph)n 2 – cơ s= lý thuy t, ph)n 3 – xây d3ng mô hình nghiên c u, ph)n 4 – các th o lu
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