Abstract
The arrival of Industry 4.0 transformed and reshaped manufacturing, and the logistics industry is not excluded. As such, there is a need to explore the influence of this latest technological innovation on industries with a focus on logistics providers; this research examines the impact of Industry 4.0 on logistics providers' supply chain management. Using qualitative analysis of secondary sources, this research identifies the key relevance of Industry 4.0 technologies to logistics providers while assessing their adoption and exploring their impact on supply chain performance. Through the series of examination of secondary sources, it was revealed that Industry 4.0 components such as IoT enable real-time tracking, reducing lead times and improving customer service. AI, on the other hand, helps optimize routing and scheduling while also enhancing efficiency. Nevertheless, the industry 4.0 implementation into the logistics provider supply chain is not without challenges; the challenges evidenced through the research include data security, interoperability, and workforce skills. This study recommends investments in technology and skills, data security measures, collaborative organizational structures, agility, change management, and benchmarking to navigate the transformative landscape of Industry 4.0 in logistics supply chain management.
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