Abstract
The purpose of this study is to examine the significant impacts of effective communication towards the performance of the construction organization. The objectives of the study include to identify impacts of effective communication and evaluate the degree of agreement to which effective communication influence construction organization from construction contractors and consultants’ viewpoint. A sample of 200 construction contractors and consultants were randomly selected from the Bureau of Public Procurement (BPP) database, out of which the response rates received were 160 (80%). Data analysis include Relative Importance Index (RII) for ranking comparison among the construction professionals on a scale range from 1-5 for rating their responses. Kendall’s coefficient of concordance was used to evaluate the degree of agreement between construction professionals related to the ranking of each group of the practices. The results of RII revealed that improve productivity in the organization, reduce project delay, better safety precautions on construction sites, better use of materials and equipment and improve professional commitment to the organization are the top five impacts of effective communication towards the performance of construction organization. The results of Kendall’s coefficient of concordance revealed that a high agreement between construction professionals occurred in the ranking of the impacts of effective communication towards the performance of construction organization. The findings revealed that effective communication help to facilitate better understanding among all parties in the construction organization. It was recommended that stakeholders in the construction organization should adopt the use of effective communication tools and instruments for organizational performance.
Highlights
The performance of construction organization constitutes an effective and efficient project delivery which has a great influence on industrial growth and production of infrastructure necessary to improve the living standards of a country [1]
Authors [9] asserted that as a construction project unfolds, communication occur in various directions which revolves from the organization to top management, within the project teams, from superior to subordinate and from subordinates to superior
Where n1 represents the number of respondents who answered ‘very significance’, n2 represents the number of respondents who answered ‘significance’, n3 represents the number of respondents who answered ‘moderately significance’, n4 represents the number of respondents who answered ‘less significance’, n5 represents the number of respondents who answered ‘insignificance’
Summary
The performance of construction organization constitutes an effective and efficient project delivery which has a great influence on industrial growth and production of infrastructure necessary to improve the living standards of a country [1] For such to occur, the construction organization depends on the quality of relationships between the clients, professionals, contractors, subcontractors, technical workers and regulatory bodies [5]. As soon as the client approval is obtained, the architect and engineer start preparing the working drawings, schedules and specifications and at the same time seeking the opinion of the quantity surveyor who sees to the cost implication of the project to see if the project design is still within the approved budget This goes on to all stages until completion of a project is achieved. There is need for an extensive studies to be conducted on the impacts of effective communication towards performance of construction organization, taking into accounts construction contractors and consultants’ views
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