Impact of working from home on employee productivity in post COVID 19 era: The moderating role of organizational support

Abstract

The purpose of the study is to review the impact of working from home on employee productivity in post COVID-19 era, the moderating role of organization support. The descriptive survey design is adapted for this research to explore the impact of COVID-19 on employee productivity while seeking further knowledge on organizational support in post COVID-19 era. The structure of this research is flexible, therefore the necessity to adopt the qualitative research approach. Data was obtained through a survey with a questionnaire. Sample size is approximately 203 consisting of employees from both the private and public sector organization in some part of Accra, basically Accra central. The study employed the use of the Cronbach Alpha to measure the reliability of the scale adopted. Thus, in the context of the study, the high Cronbach's Alpha values suggest that the survey items for measuring employee productivity, organizational support, and flexible work hours were well-designed and highly reliable. Therefore, the findings of the study are likely to be trustworthy and reproducible. This relationship implies that as opportunities for flexible work schedules increase, so does the level of productivity among employees. However, this study also emphasizes that employee productivity is not simply a matter of offering flexible work arrangements. The role of organizational support emerges as crucial, as shown by its substantial positive impact on employee productivity. In conclusion, this research offers compelling evidence that flexible working hours and organizational support are key ingredients in the recipe for enhanced employee productivity. The studies recommends further research is needed to uncover the intricacies of these relationships and to broaden our understanding of the dynamics of modern work environments.