Impact of using information technology in central university libraries in India

Abstract

PurposeThe purpose of this article is to present the results of a research study conducted to assess the perceptions and opinions of 100 staff working in libraries on the impact of using IT on library housekeeping operations and information services, in eight central university libraries in India.Design/methodology/approachData gathering tools used include questionnaire, observation and informal interviews with selected library professionals.FindingsIinformation technology had a tremendous impact on the efficiency of library operations and the delivery of information services. Use of IT has facilitated networking and resource sharing, eliminated duplication of effort, improved the speed of operations, increased access to information resources and improved the quality of information services.Originality/valueThis is a pioneering study on the impact of using IT in the central university libraries in India. The findings of the study would help practising librarians, policy makers, management and the University Grants Commission to promote the use of IT in libraries.