Abstract
This study investigates the impact of users' socio-cultural orientation and religious values on government resource planning systems in the Kingdom of Saudi Arabia. Although many studies have been conducted on the adoption of technology in developed nations, only a few analyses have focused on the Middle Eastern region. This research fills that gap. The study developed an integrated conceptual research model based on existing technology acceptance theories, namely theory of reasoned action, technology acceptance model, unified theory of acceptance and use of technology and Hofstede's cultural dimensions theory. An online survey questionnaire was sent to 1677 employees at the Ministry of Foreign Affairs in Saudi Arabia and a total of 377 completed questionnaires were received of which 340 were considered usable, making a response rate of 22.48%. Data was analyzed using multivariate statistical analysis. The analysis finds there is a relationship between the socio-cultural and religious constructs with reference to attitude about using government resource planning systems. Results reveal that 55% of the variance (R 2 = 0.557) of employees' attitude to the GRP application can be explained by the effect of socio-cultural and religious variables. Findings show that cultural values (t (340) = 3.862, p<; 0.000), social network (t (340) = 4.095, p<; 0.000), peers' influence (t (340) = 4.515, p<; 0.000) and religious values (t (340) = 5.062, p<; 0.000) are significant predictors of GRP acceptance. Furthermore, the analysis shows demographic factors moderate between the determinants and users' perceptions. These findings have important implications for the acceptance and implementation of GRP systems in Saudi Arabia.
Highlights
Every nation throughout the world is striving to obtain and implement the latest technology in order to improve its economy, how business is done, and people’s lives, as stated by Oye et al [1] and Samaradiwakara and Gunawardena [2]
This study has developed an integrated model that takes into account existing theories and added a few new constructs based on culture and traditions in Saudi Arabia
Results shows that the AVE score ranged between 0.694 and 0.860, which is greater than the recommended score and instruments have achieved an acceptable level of discriminant validity
Summary
Every nation throughout the world is striving to obtain and implement the latest technology in order to improve its economy, how business is done, and people’s lives, as stated by Oye et al [1] and Samaradiwakara and Gunawardena [2]. Affecting every aspect of our lives and this ICT revolution has played an important role in economic and social developments throughout the world [6]. Are these technical advances changing lives in the developed and developing nations, the digital/online revolution constitutes a techno-economic paradigm shift having profound implications. The desired benefit from any innovation cannot be realized in businesses and other organizations if it is not accepted by the workforce This is why it is important to examine the adoption of innovations by employees [7].
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