Impact of the Organizational Networks on the Roles of NGOs in Eldercare: Perspectives from HelpAge Ghana Day Centres

Abstract

Drawing data from the “Ghanaian Gerontological Social Work Research Project,” this case study examines the impact of the organizational network of HelpAge Ghana on its roles in eldercare in Ghana. Using an organizational network framework and survey, participatory observation, and document review data collection strategies, it was discovered that Helpage Ghana had provided alternative eldercare when older people face declining family eldercare and inadequate governmental elderly services. A four-level analysis reveals that the selected organization network not only ensures resources and public recognition necessary for organization birth and survival, but also creates independence from long-term partners like HelpAge International and the Government of Ghana. The study concludes that the organizational network of HelpAge Ghana has positively impacted its roles as a developmental organization and a service NGO. By defining aging issues as developmental issues, HelpAge Ghana actively changes the quality of life of older people and eldercare infrastructure through the passage of national healthcare policies, in pursuit of national policy on aging, raising awareness of rights of older people, and empowerment. In gerontological services, HelpAge Ghana Adults Day Centres and other programs have reduced physical, mental, and social health risks of older people. Significances and limitations of the study are also discussed.