Abstract
Telecommuting can be a necessary and excellent means of maintaining work activity in emergencies such as the coronavirus disease 2019 (COVID-19) pandemic, when a physical workplace is unfeasible. However, it may exacerbate work–family interfaces, burden daily personal life, and negatively affect employees’ mental health. This study explored how telecommuting relates to work–family conflict during the COVID-19 pandemic, analyzing the data of 836 managers and employees from three major service sectors: tourism, public services, and retail. Relationships among variables were evaluated using linear regression. Based on the results, telecommuting violates the boundaries of work and family life.
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