Abstract
Evaluating the use of ICT at the higher education level is essential for every educational institution, because it allows knowing the degree of user satisfaction and the required needs, to later carry out a planning with strategies and actions that support their improvement. This research work is an analysis study carried out on the digital strategies used by the Faculty of Mechanical and Electrical Engineering of the “Universidad Veracruzana” in Poza Rica Veracruz, Mexico, during the COVID-19 contingency. Through an opinion survey applied to a sample of 300 students. Which allows us to identify the strengths and weaknesses of using a 100% virtual teaching in turn to know the difficulties that students presented, the attention they received, and how confinement affects school performance.
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