Impact of Technological, Organizational, Product, and Process Innovation on Employee Turnover Intention

Abstract

The study aimed at investigating the predictive relationship between innovation and employee turnover intention in the telecom sector of Pakistan; particularly Mobilink Microfinance Bank, Khushali Bank, U-Bank& Telenor Microfinance Bank. The impact of technological, organizational, product, and process innovation was measured on employee turnover intention by using the adapted version of The Denison Organizational Culture Survey (1990). The sample comprised 150 employees with the inclusion criteria of only those working at the Microfinance Banks. A purposive sampling technique was used and the survey was conducted in person as well as on Google Docs. The method of regression analysis was used to analyze the data. The results suggested the predictive role of innovation in decreasing employee turnover intention.