Impact of Technological Innovation Management on Health Care Service Delivery: A Systematic Review

Ebenezer Larnyo ,Baozhen Dai ,Abigail Kusiator ,Ebenezer Ababio Tetteh

doi:10.7176/jiea/2018-123

Abstract

This work was funded by the National Nature Science Foundation of China (71774069). Abstract The objective of this study is to provide a comprehensive, systematic review on the progress of research on technological innovation management literature in healthcare delivery and its impact, whereby we seek to highlight the knowledge gaps, and provide researchers and scholars’ approaches for future research. We statistically reviewed and analyzed 289 articles relevant to our research objectives using publications in journals, articles, conferences and those available in press from 1990 to 2018. Based on which we critically synthesized 36 articles for content analysis (conceptual, and empirical studies) and created a framework for technological innovation management research. Content analysis showed some appreciable contributions of conceptual, empirical, evidential and review articles in the field. We observed that though there has been some research into the area of innovation, open innovation and the application of technological innovation in the area of health care delivery, little study has been done in assessing the impact management of such technological innovation on the delivery of public health care services to citizens; thus the use of our proposed framework will provide guidance for researchers and scholars seeking to advance discussions and studies in this area. Keywords: Technological innovation management, technological innovation, process innovation, open innovation, public health, research and development (R & D).

Highlights

Governments all over the world are plagued with the issue of improving public sector performance and at the same time, besieged with containing expenditure growth Curristine (2005b)
We observed that though there has been some research into the area of innovation, open innovation and the application of technological innovation in the area of health care delivery, little study has been done in assessing the impact management of such technological innovation on the delivery of public health care services to citizens; the use of our proposed framework will provide guidance for researchers and scholars seeking to advance discussions and studies in this area
The essence of this study is to systematical review literature on the impact of technological innovation management in health care delivery

Summary

Introduction

Governments all over the world are plagued with the issue of improving public sector performance and at the same time, besieged with containing expenditure growth Curristine (2005b). The problem is that, governments have been hesitant in supporting innovation drives, or at best initiate the process of innovation in fields that are their direct responsibility This may partially be due to the government’s lack of appreciation of the positive impact technological innovation has on the performance of the economy at the level of private sector firms Evangelista and Vezzani (2010) and the entire country’s economic performances Sapprasert and yvarde Clausen (2012). This may be due to the fact that the fundamental differences that exist between public and private sectors have not been properly considered in previous attempts to mea- sure the impact of innovation in the public sector. While in the private sector, profit plays a critical role; in the public sector the main concern would be providing better service to society, such as enhancing peoples’ well-being DIISR (2011)

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