Abstract
Quality of Experience (QoE) is referred as level of user's satisfaction, enjoyment, learning and evaluation about the services or products. Recently quality of experience is used for improvement in product development life cycle after getting feedback from end users and service providers also use QoE to measure quality of services (QoS) of their services. Cloud computing provides services such as storage, web hosting, operating system environment, application development platform and CPU resources pay per use. End users are accessing cloud services via mobile apps, but enormous amount of temporary/cache data is generated by apps, so internal storage of mobile devices are filled quickly. Mobile device without any space in internal storage has huge impact on the performance when accessing the cloud services, which degrade the QoE of end users for particular cloud app and services. This paper presents the results of experiments conducted using two mobile devices HTC and Samsung to analyze the impact on end user's QoE during accessing cloud, when internal storage of HTC mobile device is filled and Samsung having 10 GB free space. Finally, on the basis of experimental results future changes in cloud apps are suggested for service provider to improve end user's QoE.
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