Impact of Some Significant Aspects for Intern's Job Satisfaction and Performance Using Student's T-Test and ANOVA Method

Abstract

In this paper, we focus on the study of affecting interns’ towards job satisfaction and job performance; a case study of some renowned hotels located in Lucknow, New Delhi-NCR, Jaipur (India). Based on previous studies, nine key factors were found to measure the relationship between each other. These nine key factors are job clarity, job conflict, job freedom, payment, perceived supervisor support, physical working condition, workload, job satisfaction, and job performance. Impact of some significant aspects for intern’s job satisfaction and performance using student’s t-test and ANOVA method has been examined. Total 400 questionnaires were distributed through in person during two different respondents, and at the end, 400 questionnaires are available, the software SPSS has been used to measure the relationship between each variable. Results found based on two hypothesis testing in this research, we reveal that the difference in restaurant patrons’ tipping behaviors based on patronage frequency of dining is not significant. Moreover, second hypothesis showed four items have a significant value less than 0.05 with accompany type; which implies that the accompany type has a greater impact toward ‘friendly service’, ‘prompt delivery of main course’, ‘try to give tip, even in a bad mood’ and ‘tip for fear of disapproval’. As far as its future scope is concerned, this research can be expanded to other industries and other hotels, and a broader population.