Impact of Socially Responsible Human Resource Management Practices on Citizenship Behaviors of nurses with mediating role of Job Engagement: A study of Public sector hospitals in Pakistan

Abstract

Based on the assumptions of Social Exchange Theory, this paper examines the influence of Socially Responsible Human Resource Management (SR-HRM) on two dimensions of Organization Citizenship Behavior (OCB) namely Organization Citizenship Behavior directed towards Individuals (OCB-I) and Organization Citizenship Behavior directed towards Organization (OCB-O). Structural equation modeling of data collected from 440 nurses working in tertiary care public sector hospitals of Punjab (Pakistan) revealed that job engagement fully mediates the relationship between SR-HRM and OCB-I, OCB-O. Further, SR-HRM and job engagement are also directly related to both OCB-I and OCB-O. The findings of this study highlights the importance of SR-HRM in stimulating positive work attitudes ultimately leading to extra role behaviors especially with reference to health sector and its employees who are currently facing lot of challenges worldwide due to spread of COVID-19 pandemic.