Abstract

BackgroundThe worldwide spread of digitalization has led to the harnessing of technology to improve health outcomes. Paying attention to older adults’ social needs via social media is one way to promote healthy aging. Although 56% of older adults are smartphone users, little is known about their use patterns of social media.ObjectiveThis exploratory study aims to determine the experiences of social media apps’ use among older adults in Singapore and understand their perceptions of its impact on health-related outcomes.MethodsThis study used a qualitative research design with an interpretative approach. Using maximum variation purposive sampling, normal aging older adults (N=16) who were aged between 60 and 80 years and experienced in the use of internet-enabled technology were recruited from an existing community study. Semistructured, in-depth interviews were conducted. Employing a thematic analysis, interviews were transcribed verbatim and analyzed for codes inductively.ResultsThe following themes and subthemes were identified as key moderators of older adults’ experiences on social media apps: (1) personal attitudes: participants were encouraged to use social media due to the increased accessibility, which enabled the ease of contact, but perceptions that the quality of interactions was compromised and its associated risks reduced their use; and (2) social influences: the desire to bond with co-users and the availability of support increased use. In addition, use of social media apps was perceived to positively impact health through its ability to keep older adults cognitively engaged, improve health communication, and increase social connectedness. However, opinions remained mixed on older adults’ vulnerability to social media addiction.ConclusionsPersonal and social contexts determine older adults’ social media use. This study’s findings provide practical insights into how social media can be deployed to improve health-related outcomes in older adults.

Highlights

  • BackgroundTechnological advances provide opportunities to meet the social needs of older adults and to educate and empower them on health-related matters

  • Participants were categorized into low, average, and high-frequency social media app users based on the time spent on social media apps per day and their use patterns

  • Our findings showed that the decision to use social media is dependent on personal and social contexts, and the various socialization experiences suggest that social media benefits do not apply to everyone

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Summary

Introduction

BackgroundTechnological advances provide opportunities to meet the social needs of older adults and to educate and empower them on health-related matters. Social media refers to internet-based platforms that use an electronic means of communication to enable social interactions via the consumption, generation, sharing, and exchange of ideas and content by users within their virtual communities [1]. It includes social messaging apps (eg, WhatsApp), social networking sites (SNSs, eg, Facebook), and media-sharing apps (eg, Instagram). Objective: This exploratory study aims to determine the experiences of social media apps’ use among older adults in Singapore and understand their perceptions of its impact on health-related outcomes. This study’s findings provide practical insights into how social media can be deployed to improve health-related outcomes in older adults

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