Abstract

Purpose: This paper on requirement changes and their impact identifies those factors which have influence over standard operation procedures in an organization. Design/Methodology/Approach: Qualitative and quantitative approaches are described in this paper along with their merits and demerits. Primary data was collected by using questionnaire as instrument. Secondary data was collected from already published literature. Findings: Outcomes and analysis shows that there is a strong and positive relation between requirement changes in software industry and changes in technical SOPs. The mediating factor of technology culture also play a role in strong and positive relation between requirement changes in projects which are conducting in software industry and changes in technical SOPs. Practical Implications: This research is designed to uncover the challenges that are faced by IT organizations due to changes in requirements during ongoing processes in projects. This study is of significance importance to IT industry as it will generate such outcomes which if practically implemented can lead to solution of many problems which are troubling the organizations of this industry quite seriously. Originality/Value: Through this empirical study researcher infer that requirements should be collected in complete and precise manner before execution. If there are some changes in the middle of the project then those changes should be addressed through proper mechanism and procedure.

Highlights

  • This research is designed to uncover the challenges which are faced by IT organizations due to changes in requirements during ongoing processes and projects

  • This study focuses on requirement changes and their effects on business processes or standard operation procedures of software projects

  • The value of KMO should be >0.5 and the results show that KMO value for Technology culture was 0.832, Requirement changes 0.89 and Changes in Technical Standard operative procedures (SOPs) was 0.846

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Summary

Introduction

This research is designed to uncover the challenges which are faced by IT organizations due to changes in requirements during ongoing processes and projects. This study focuses on requirement changes and their effects on business processes or standard operation procedures of software projects. During the execution phase of project the requirement changes effect triple constraints (scope, schedules and costs) of projects. In this research an effort has been made to unveil those factors that are causes of requirement changes and their effects on business processes of projects. An empirical study by Edberg, Olfman suggests that there are different factors that are accounted for change requests. In these factors 10-15% of rework is described as bug fixing while 60% of work is done for enhancement.

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