Abstract
Many machine tool manufacturers offer services to support their customers over the lifetime of a product. This kind of integration of products and services is called Product-Service Systems (PSS). PSS offer advantages for the customers as well as for PSS providers because they fulfill customers’ requirements and ensure a long and successful customer relationship. Since sustainability is getting more and more important and customers are interested in sustainable solutions, PSS providers need to improve the environmental impact of their products and services continuously. Under this aspect, an approach is necessary that identifies the ecological potential of services for machine tools. In this paper, an approach to analyze the impact of Product-Service Systems on the energy efficiency of machine tools is presented.
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