Abstract

Portal technologies integrate information, content and enterprise applications. Executive information systems (EIS) grew out of the information needs of top executives. Web-based technologies are causing a revisit to existing IT implementation models, including those for EIS. Some technologies include: intranet, internet, extranet, e-commerce business-to-business (B2B), e-commerce business-to-consumer (B2C), wireless application protocol (WAP) and other mobile and portal technologies. The authors conducted a survey of 31 well-established organizations in KwaZulu-Natal, which successfully implemented EIS. A validated survey instrument was administered to an EIS stakeholder in each organization surveyed. This article is a report on (a) on the activity sectors of organizations surveyed; (b) an analysis of the different commercially purchased EIS software tools and/or enterprise resource planning (ERP) software with EIS features used by stakeholders in organizations surveyed; and (c) the impact level of portal technologies on EIS implementation. The authors report that after the Intranet and Internet, portal technologies have the third highest impact on EIS implementations in organizations surveyed in KwaZulu-Natal.

Highlights

  • Background and goal of the researchDuring the past two decades, advances in computer technologies, combined with telecommunication technologies, have led to the development of the Internet and its most popular application, the World Wide Web (‘the Web’) (Khosrowpour 2000)

  • Frequent and regular use of the Executive information systems (EIS) were reported by a total of 25 (80,6%) respondents

  • An EIS has the effect of multiplying the frequency of use (Palvia, Kumar and Hendon 1996)

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Summary

Introduction

During the past two decades, advances in computer technologies, combined with telecommunication technologies, have led to the development of the Internet and its most popular application, the World Wide Web (‘the Web’) (Khosrowpour 2000). As the usage of IT increases, Web-enabled information technologies can provide the means for greater access to information from disparate computer applications and other information resources (Eder 2000). These Web-based technologies include: intranet, Internet, extranet, ecommerce business-to-business (B2B), e-commerce business-to-consumer (B2C), wireless application protocol (WAP) and other mobile and portal technologies. There exists a high degree of similarity between the characteristics of a ‘good EIS’ and Web-based technologies (Tang, Lee and Yen 1997)

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