Abstract
The current study aims to deeply analyze the influence of various hierarchies within the police department on the Quality of Work Life. The specific focus is on the Police Telecom Branch of the Madhya Pradesh Police. The primary goal of this research is to delve into how police personnel of different ranks perceive their quality of work life. It seeks to pinpoint the dimensions where their perceptions significantly vary. By doing so, the study aims to understand how these dimensions impact their performance and provide suggestions for enhancement. To gather data, a questionnaire comprising 50 questions was employed. After data collection, a Chi-square test was used to analyze the information to identify those dimensions that exhibit a significant association between ranks and perceptions about QWL. The findings conclusively established that there was a noticeable disparity in how police personnel of various ranks viewed the autonomy of work, compensation & rewards, and job satisfaction. This disparity was directly linked to differences in roles and responsibilities.
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