Abstract

This research aims to determine the effect of perceived supervisor support on turnover intention which is mediated by work life balance and work engagement. This research was conducted at a pharmaceutical manufacturing company in Cikarang, West Java using a non-probability sampling technique, namely purposive sampling. The author distributed an online questionnaire to every worker with permanent employee status with a minimum work period of 1 (one) year to 107 workers. The data analysis method uses the PROCESS Hayes macro bootstrapping method in SPSS. The research results show that perceived supervisor support does not have a significant effect on turnover intention, but work life balance and work engagement fully mediate the influence of perceived supervisor support on turnover intention

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