Impact of Organizational Commitment on Employee Performance Special Reference to Banks in Trincomalee District

Abstract

In the competitive world, all organizations have recognized that they can gain competitive advantage in market place only, if they have efficient employees. Most literature has proved that organizational commitment is important factor for improving the employee performance. Therefore, this study focuses on impact of organizational commitment on employee job performance. This study is to carry out to explore the relationship of organizational commitment to job performance of employees in both state and non-state banks in Trincomalee district. Therefore, only about 98 employees are considered as the study samples to collect data with close-ended questionnaires. The univariate and bivariate analysis are used for exploring the levels and relationship of study variables. The findings indicate positive relationship between organizational commitment and job performance of employees. In comparison, state banks have higher correlation of variables than non-state banks in Trincomalee district. Further, univariate analysis shows higher level of organizational commitment and employee job performance for non-state banks. However, both banks are perceived higher level for those variables. Individually, within the state bank, Bank of Ceylon has high level of study variables; and within the non-state bank, Commercial Bank has high level of the study variables. Notably, Seylan Bank employees have perceived moderate level of organizational commitment and high level of employee performance. Based on the findings, certain actionable suggestions are provided to the management of banks to improve the level of existing commitment to flourish the employee performance in their organization to achieve sustainable competitive advantage.