Abstract
Public transport services face many challenges around the world. Due to the rise in demand for public transport, authorities desperately need to develop the systems, and it provides a service to be the same level for private cars in terms of service reliability measures. This research aims to study the influence of the non-scheduled random public mini bus stops on travel time for a specific mini bus route. These non-scheduled stops became a habitual behavior for Public mini buses, which affects the daily users of this transportation service in Jordan. In this study, a comprehensive plan was designed to collect data regarding the mini bus behavior along a selected bus route, using a transit on- board survey, GPS and questionnaires. The data collection involved locations of non-scheduled stops, number of stops, distance and speed. The data was then used to develop a trip time model. The developed model detects the delay time due to the non- scheduled mini bus stops. The analysis of the data indicated that passengers mainly depend on random mini bus stops because there aren’t scheduled stops, thus a large impact on traffic jam. Furthermore, it was found that the main variables that affect the trip travel time are the total delay time due to stopping randomly to board and alight passengers. The study concluded that eliminating the non-scheduled mini bus stops will reduce the trip time, thus get improve he service reliability.
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