Impact of job stress on employee performance and turnover intentions: evidence from banking sector in Pakistan

Abstract

The main objective of this study was to examine the impact of stress on employees and their impact on turnover intentions. In the modern world, many industries and companies face various levels of challenges and obstacles in the workplace with their employees. The main problem facing the employer is the turnover of employees in the office, and the high-stress level can have a significant impact on the company's future growth. The study was descriptive in nature, and the survey method was applied to collect the data. A questionnaire based on a five-point Likert scale was used for the collection of data from the respondents. Data were collected personally from the respondents and analysed through SPSS using Pearson correlation and regression analysis. The findings of the study suggest that the increase in employee stress levels leads to a decrease in employee performance levels and that stress significantly affects employee performance. Some limitations or problems encountered while doing this research are limited sample size and capacity access.