Impact of Job Stress on Employee Performance: An Empirical Study in the Context of Banking Industry

Abstract

Job stress (JS) has become a major concern for organizations worldwide, as it can have negative impacts on employee performance (EP), job satisfaction, and overall organizational productivity. The banking industry is known for its highly competitive and stressful work environment, where employees are under constant pressure to meet targets and handle complex tasks. This empirical study aims to explore the impact of JS on EP in the context of the banking industry. The study draws on a review of relevant literature and empirical data collected from a sample of banking industry employees. The research findings suggest that JS has a significant negative impact on EP, as it leads to decreased motivation, lower job satisfaction, and increased absenteeism. Moreover, the study highlights the importance of organizational support in mitigating the negative impact of JS on EP. Specifically, the results indicate that employees who receive adequate support from their managers and colleagues experience less JS and perform better on the job. Overall, the study underscores the importance of addressing JS in the banking industry, as it can have far-reaching consequences for EP and organizational productivity. The findings suggest that organizations need to take proactive measures to identify and mitigate the sources of JS, and to provide employees with the necessary support and resources to manage job-related stressors. By doing so, organizations can create a more positive and productive work environment that benefits both employees and the organization.