Impact of job rotation on employee motivation, commitment and job involvement in banking sector of Pakistan

Abstract

The purpose of this research is to find out, to what extent job rotation enhances employee motivation, commitment and job involvement working in the banking sector of Pakistan and in banks in general. Survey methodology was used for this research. 285 valid responses were generated from bankers working in seven major banks operating in province capital. Statistical package for the social sciences (SPSS) 16 was used to analyze the data through descriptive statistics and correlation analysis. The study found that most of the subjects have spent an appreciable span of time working in banking sector and have been rotated time to time throughout their careers. It was found that when employees are rotated to different jobs across various departments, they become less motivated whereas more committed and involved in their respective jobs. Recommendations are made on how job rotation practices could be improved in banks as a reasonable amount of investment is made annually by banks on rotating its employees for personnel development. Some implications for future research are also drawn from the study. There are few studies of job rotation in the literature. This research paper enhances the understanding of a little studied topic. Key words: Job rotation, motivation, commitment, job involvement, banking sector, Pakistan.