Abstract
This study aims to examine the impact of job burnout on work performance in the hospitals of Jammu and Kashmir (J&K). A total of 304 employees from various hospitals in J&K provided data for the study. Analysis was carried out based on the questionnaire responses. Various statistical tools and techniques were used to understand the perceptual aspects of data and analysis using PLS-SEM. Further convergent and discriminant validity was established, leading to reliable hypothesis testing using structural equation modelling for testing causal relationships among the constructs. The intricacy among job burnout dimensions (independent variable) and employee performance (dependent variable) reveals that antecedents of job burnout are negatively associated with employee performance. In other words, emotional exhaustion, depersonalisation and reduction in personal accomplishment hamper employees’ performance at the workplace. However, emotional exhaustion was found to be the most important dimension of job burnout, affecting employees’ performance.
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