Abstract
Interpersonal communication and teamwork is one of the training objectives of standardized training for residents. The ISBAR (Identify, Situation, Background, Assessment, Request) communication training model can effectively improve physicians’ clinical communication skills and teamwork ability. Our research aims to explore the impact of the ISBAR communication training on the interpersonal communication and teamwork of residents in general practice standardized training. A total of 92 general practitioners (GP) who participated in the Standardized Residency Training in the First Affiliated Hospital of Xi’an Jiaotong University in September 2018 were randomly recruited and divided into observation group（n=46） and control group（n=46） using simple random grouping method. GP in the observation group was trained by the ISBAR communication training model, whereas GP in the control group was trained by the traditional clinical education model. Six different scales were used to assess the interpersonal communication ability and teamwork ability of the two groups at different time points. After two weeks of training，the scores of interpersonal communication ability and teamwork ability in the observation group were higher than those in the control group（P<0.05）. ISBAR communication training model may significantly improve the interpersonal communication skills and teamwork ability of residents in general practice standardized training.
Highlights
The standardized training for residents includes 4 aspects: professional dedication and sense of responsibility, teamwork and interpersonal communication, clinical ability, scientific research ability (2018)
ISBAR and its training model are widely used in the field of medical service practice and medical team cooperation training projects around the world and have been proven to effectively improve communication efficiency and enhance teamwork ability (Finnigan, Marshall, et al, 2010; Carey, O’Carroll, et al, 2015; Foronda, et al, 2015)
Before the training, there was no significant difference in the scores of interpersonal communication and teamwork ability between the two groups(P>0.05)
Summary
The standardized training for residents includes 4 aspects: professional dedication and sense of responsibility, teamwork and interpersonal communication, clinical ability, scientific research ability (2018). ISBAR is a structured methodology of communication proposed firstly by the Newcastle University Medical Center in Australia. This tool was developed from the SBAR (Situation, Background, Assessment, Recommendation) which was developed in the US Navy to standardize important and urgent communication in nuclear submarines, “I” for “Identify” for explicit identification of self, “S” for “Situation”, “B” for “Background”, “A” for “Assessment”, “R” for “Request” for help junior clinicians ask for help by minimizing any hierarchy gradient (Monica, Stuart, et al, 2010). The research was mainly about applying the ISBAR into nursing work, including a report to doctors, patient transfer, nursing shift, nursing education, and so on (Zhu, Mao, 2017). Research on applying it to Standardized training for resident doctors is rare. Our study applies the ISBAR to general practice training in our hospital and explores its impact on the interpersonal communication and teamwork skills of general practice training residents, so as to provide references for the further development of general practice training
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
