Abstract
In the present study, a model was developed to describe relationships between impacts of intra-group conflict on group performance-moderating role of cultural diversity. Data from 170 employees working in teams of GSM cellular companies located in Pakistan support our hypothesis. Findings indicated that intragroup conflict had direct negative effects on group performance effectiveness. Furthermore, our findings suggest that reducing intragroup conflict and providing team members with the abilities to manage conflict effectively is a way to increase group performance and implement strategies to decrease a stressful work environment and increase team-building activities.
Highlights
Conflict is normally viewed as difference of interests or ideas [1]
Emotional Conflict has a significant negative relationship with group performance (p < .05; β = -.072) which means that emotional conflict have significant impact on group performance
In order to see whether cultural diversity moderates the relationship between independent variables and the dependent variable of group performance, a moderated regression analysis was carried on
Summary
Conflict is normally viewed as difference of interests or ideas [1]. Organizational conflict about disagreement that happens when the goals of different persons or groups are mismatched and affects each other’s performance which makes it difficult in achieving their objectives [2]. It is difficult to avoid conflict during the organizational life time; because of different stakeholders outside the organization and within the organization having different goals such as employer and employee are often incompatible. Conflict is an important aspect of life where individuals compete for jobs, resources, authority, and safety. Intra-group conflicts raise from either task or relationship issues [4; 5]. Task conflict mentions the divergences about content of decisions and different views, thoughts, ideas, key decision areas and procedures, among group members [6]
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
