Impact of integration management on performance in the UAE

Mohammed Alnahhal,Qasem Alshehhi,Shadi Altawil,Mosab I Tabash,Ahmad Sakhrieh

doi:10.21511/ppm.20(1).2022.06

Abstract

Integration management is a significant factor of success in different types of organizations. Yet, the definition of integration management and ways to measure performance in a comprehensive framework need to be investigated in different environments. This paper analyzes the impact of integration management practices on company performance in the United Arab Emirates (UAE). The study uses a questionnaire that was designed with constructs and dimensions following the literature review. The components of integration management are supply chain integration, supplier integration, customer integration, knowledge transfer with customers, and managing knowledge transfer channels with customers. A questionnaire was distributed among organizations in the UAE. Statistical analysis methods were employed to analyze 94 responses, e.g. reliability tests, ANOVA, and correlation analysis. The results show that integration management improves organizational performance to a considerable degree in the UAE. The impact of these practices was positive and significant on the performance of organizations, with an average correlation coefficient of 0.81. The comprehensive assessment for integration best practices and performance and their relationship are done for the first time in the context of the UAE organizations.

Highlights

Integration management is necessary for business and project management
The results show that integration management improves organizational performance to a considerable degree in the United Arab Emirates (UAE)
The study contributes to the project management body of knowledge in that it reveals the impact of integration management on performance

Summary

INTRODUCTION

Integration management is necessary for business (in general) and project management. Ed the relationship between communication and Park and Lee (2014) proved by empirical evidence project management performance They utilized that trust will lead to knowledge sharing between quantitative research by using a questionnaire the supply chain in information systems projects. Vital role in project management due to its inte- It was found that joint innovation activities in the grating nature and that communication skills sig- construction supply chain positively affect explicnificantly affect project success Ssenyange et al it knowledge sharing, tacit knowledge sharing,. (2008) used cross-sectional data to analyze the of communication channels in housing construc- influence of integration and knowledge sharing tion of Kenya using descriptive and inferential between supply chain partners on performance statistics. Maqsood et al (2003) examined the effect and advantages of Another success factor in enhancing performance sharing knowledge across the supply chain in conis knowledge management and information shar- struction projects. The difference between knowledge transfer with the customer and managing knowledge transfer

METHODS

RESULTS

DISCUSSION

Findings

CONCLUSIONS