Abstract
A number of studies suggest that making correct decisions depends on high-quality information; how information quality affects decision-making is still not fully understood. Following the multi-dimensional view of information quality, this paper investigates the effects of information accuracy, completeness, and consistency on decision-making. Results show that information accuracy and completeness affect decision quality significantly. Although the effect of information consistency on decision quality appears to be non-significant, consistency of information may intensify the contribution of accuracy, indicating that information accuracy and consistency influence decision quality jointly.
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