Abstract

The major goal of this research is to look at the nature of the relationship between employee perceived performance and human resource (HR) procedures (promotion practises) in Service sector. A survey of 180employees, managers and other department of company. Survey was done using a personally administered 25-questionnaire to explore the impact of HR procedures on workers' perceived performance. In addition, this research can assist senior managers in developing or updating their HR policies and procedures in order to achieve higher staff performance. The research results found a positive relationship between HRM processes, job satisfaction, and employee performance

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