Impact of High-Performance Work System on Job Satisfaction, Organizational Commitment, Job Complexities and Intention to Quit: A Karachi Based Study on Banking and Education Industry.

Abstract

The aim of this study is to understand the influence of high-performance work system (HPWS) on Job Satisfaction (JS), Organization commitment (OC), Job complexity (JC) and intention to quit (QI). For this purpose, a quantitative method was used. Data was collected from a questionnaire administered to 110 employees who are associated in banking and education sectors in Karachi. Different statistical techniques were used for analysis such as descriptive statistics, confirmatory factor analysis and structural equation modeling. The results demonstrate a synergistic effect of HPWS, meaning that the combined effects of three sets of HR practices (skill-enhancing, motivation-enhancing and opportunity-enhancing practices) is greater than the sum of each set taken individually. Overall the findings demonstrate the potential of implication of these HR practices to influence the attitudinal and behavioral outcomes and the organizational performance.