Abstract

Employee happiness as well as well-being at the workplace is an emerging concept in the management and psychology domain. This article aims to analyze the impact of grit on employees’ workplace happiness via psychological capital (PsyCap), moderated by coaching culture and theorize by trait activation theory. Data were collected from 272 employees working in the public and private sectors of the service industry in Pakistan. For statistical analysis, we conducted reliability, correlation, and process Hayes. Employees who were highly engaged and grittier, satisfied at work, and feel happy while PsyCap fully mediated this relationship between grit and happiness at work. Coaching culture on the other side moderate this relationship between grit and workplace happiness through PsyCap such that the relationship is strong for the high value of coaching culture than when it is low. It's been found that grit is a greater indicator of future success than Intelligence. Therefore, it is the need of the hour that organizations developed PsyCap in employees through proper training and coaching. Encourage them to think long-term as well as short-term and teach them how to prioritize their work accordingly. Thus, in today’s dynamic business environment, this study contributes potential for organizational survival and growth.

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