Impact of Electronic Government on Human Capital: Dynamics of Interaction

Abstract

In the modern economy, there is an increased interest in the electronic state, and its role in the socio-economic development of human capital and society. This paper examines the results of previous studies on the analysis of the e-government’s significance in order to assess its current level of activity and what value it should bring to society. The object of research is e-government and its social value. The information base of the study was the statistical data of the Federal State Statistics Service on the dynamics of digital economy indicators characterizing the development of the electronic state and human capital indicators in the Russian Federation. The study period is 2010–2019. Analysis of the development of e-government was carried out at the country level. During the study, the authors sought to answer the following two questions. To what extent is the issue of assessing the importance of e-government for society developed in modern economic science? How does increasing the value of e-government for society affect the development of human capital? The subjects of the study are six discovered values of e-government: quality services from the state; administrative efficiency; open government; enhancing ethical behavior and professionalism; trusting relationship with the government; social value and well-being, and the identified correlations between certain factors of human capital and the digital economy, and how they together form what we call e-government today. As a research methodology, the authors used a literature analysis of works on the value of e-government, and correlation analysis was applied to assess the dependencies. The findings of the study were divided into three dimensions of societal value: improved public services, improved administration, and increased social value. The obtained negative and positive correlations lead to conclusions that can improve our understanding of the social value of e-government from different points of view, as well as the intersection between them in real projects and e-government implementations.