Abstract
This study attempts to prove the existence of a positive impact of diversity management (DM) practices on organisational citizenship behaviour (OCB), together with the mediating role of human resources management (HRM). In order to test this assumption, an empirical model was developed using data collected from companies in the service sector operating in Kuwait. A structural equation model was constructed to analyse data via the 'lavaan' and 'psych' packages in R, using R version 3.4.2 and RStudio version 1.0.153. Data analysis indicates that DM implementations are positively correlated with HRM. Moreover, the research findings provide empirical evidence regarding the positive effects of DM on OCB and the mediating role of HRM in this relationship.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Learning and Intellectual Capital
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
