Abstract

This chapter describes the challenges for the higher education sector during the recent coronavirus pandemic (i.e., COVID-19), and it also presents the advantages of information and communication technology (ICT) based teaching and learning practices in advancing higher education and students' changing communication practices during the COVID-19. The chapter analyses research gaps, pinpointing the consequential effect on lesser-developed countries, the psychological effect on the student community, and the central role of management in handling distributed software development practice. It also describes that the main objective should be to develop more resilient higher education teaching and learning delivery systems capable of withstanding future crises. Besides, an undergraduate software development case study highlights computer science students' views on digital communication channel utilization during the coronavirus pandemic. Finally, a multiple-choice questions and answers method collects the students' views regarding the relevant research issues and a view of university students' communication channel utilization patterns.

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