Abstract

Financial institutions that promote a customer-centric approach in a healthy atmosphere have had a significant impact on India's corona pandemic. The condition of banks in India has forced the customers to lend less leading to poor liquidity. The Reserve Bank of India (RBI) has taken a number of initiatives in the banking industry after the government of India implemented the lockdown on March 25, 2020. The paper highlights the factors that effected the Indian bank employee due to the pandemic covid-19. The study identified that factors listed have an impact ultimately on the employee behavior leading to overall change in organizational climate. Factors grouped as personal attributes, professional progress and type of bank have been observed as major aspects influencing the behavior of employees actively implementing banking operation during Covid 19. The paper concluded with the effects after withdrawing the lockdown banks time to return to normally. Key words: Covid 19, Personal attributes, Professional Progress, Type of bank, employee behaviour

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