Abstract

This paper discusses the status quo of the airline industry around the world facing the COVID-19 pandemic situation. The purpose of the first part of this study was to assess the impact of COVID-19 on global air traffic, airline revenues by region of operation, number of international passengers by region, and the number of domestic passenger traffic by route group. The data for this study was collected from January 2019 to December 2020 from the International Civil Aviation Organization (ICAO) database. The research strategy of the second part of this study is based on PEST analysis which is applied to evaluate the current situation of the airline industry. Based on the findings, this paper suggests strategies and recommendations for the airline industry to adapt to the pandemic situation based on technology aspects more specifically related to data analytics with a multi-step approach for COVID-19 Airline Recovery Plan. The results and recommendations of this research study will provide valuable information to the aviation industry for its preparedness for the Post-COVID-19 era.

Highlights

  • The COVID-19 pandemic outbreak that occurred in 2019 is still ongoing and posing a continuous threat to both the economy and public health at the global level [1]

  • Impact of COVID-19 on Passenger Traffic and Revenues by Region As per the International Civil Aviation Organization (ICAO), the passenger traffic was low during the pandemic period

  • The aviation industry was not prepared for the impact of COVID-19 and was one of the worst affected industries across the globe

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Summary

Introduction

The COVID-19 pandemic outbreak that occurred in 2019 is still ongoing and posing a continuous threat to both the economy and public health at the global level [1]. It has disrupted business operations in all industries. The direct job includes employment of aircrew, airport operators, airlines, air navigation service providers and indirect employment includes construction companies, fuel service providers, suppliers of original equipment manufacturers, and several others [3] Among these 65.6 million jobs, approximately 36.7 million jobs come through the tourism industry in which air travel plays a significant role [2]

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