Abstract

BackgroundThe role of a patient’s functional health literacy (HL) has received much attention in the context of diabetes education, but researchers have not fully investigated the roles of communicative and critical HL, especially in primary care. Communicative HL is the skill to extract health information and derive meaning from different forms of communication, and to apply this information to changing circumstances. Critical HL allows the patient to critically analyze information and to use this information to achieve greater control over life events and situations. We examined how HL, particularly communicative and critical HL, is related to the patient’s understanding of diabetes care and self-efficacy for diabetes management in primary care settings. We also examined the impact of patient–physician communication factors on these outcomes, taking HL into account.MethodsWe conducted a cross-sectional observational study of 326 patients with type 2 diabetes who were seen at 17 primary care clinics in Japan. The patients completed a self-administered questionnaire that assessed their HL (functional, communicative, and critical), understanding of diabetes care, and self-efficacy for diabetes management. We also examined the perceived clarity of the physician’s explanation to assess patient–physician communication. Multivariate regression analyses were performed to determine whether HL and patient–physician communication were associated with understanding of diabetes care and self-efficacy.ResultsA total of 269 questionnaires were analyzed. Communicative and critical HL were positively associated with understanding of diabetes care (β = 0.558, 0.451, p < 0.001) and self-efficacy (β = 0.365, 0.369, p < 0.001), respectively. The clarity of physician’s explanation was associated with understanding of diabetes care (β = 0.272, p < 0.001) and self-efficacy (β = 0.255, p < 0.001). In multivariate regression models, HL and perceived clarity of the physician’s explanation were independently associated with understanding of diabetes care and self-efficacy.ConclusionsCommunicative and critical HL and clear patient–physician communication were independently associated with the patient’s understanding of diabetes care and self-efficacy. The potential impact of communicative and critical HL should be considered in communications with, and the education of, patients with diabetes in primary care settings.

Highlights

  • The role of a patient’s functional health literacy (HL) has received much attention in the context of diabetes education, but researchers have not fully investigated the roles of communicative and critical HL, especially in primary care

  • Understanding of diabetes care and self-efficacy for diabetes management We examined understanding of diabetes care and selfefficacy for diabetes management to assess the adherence to diabetes self-management

  • The Internet was used by 21.9%, and when we included its use by family members, only 49.0% had access to the Internet. These results indicate that half of the participants did not have access to the Internet, even with help from family members, when they wanted to collect information regarding diabetes care

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Summary

Introduction

The role of a patient’s functional health literacy (HL) has received much attention in the context of diabetes education, but researchers have not fully investigated the roles of communicative and critical HL, especially in primary care. We examined how HL, communicative and critical HL, is related to the patient’s understanding of diabetes care and self-efficacy for diabetes management in primary care settings. The health literacy (HL) of patients has received much attention as a risk factor for poor adherence to treatment and adverse outcomes in various health care settings [1,2,3,4,5], including diabetes management [2,6,7,8,9]. Self-care behaviors, including adherence to diet, exercise, and pharmacotherapy, are crucial for optimal glucose control in patients with diabetes. These self-care behaviors related to the patient’s knowledge and self-efficacy for diabetes self-management [17,18]

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