Abstract
The purpose of this research is to determine if business intelligence has an impact on the business performance of the food delivery platforms in Sri Lanka. Ananalysis of the 178 responses from the employees of Uber EATS and Pick Me Food concluded that business intelligence has a statistically significant impact on the business performance of the food delivery platform. To understand if external environmental factors have an impact on the business performance of food delivery platforms, a sample of 379customer responses analyzed, and it statistically proved that there is an impact, as well as the Global Pandemic of Covid-19also impacted the food delivery platforms, Still, they managed to overcome them through identifying a new business opportunity. This research paper also goes through the Business Intelligence tools and methods used.
Highlights
The purpose of this research is to determine if business intelligence has an impact on the business performance of the food delivery platforms in Sri Lanka
Performance of the food delivery platforms in Sri Lanka. An These delivery businesses will have to compete in the analysis of the 178 responses from the employees of Uber market within each other’s in terms of delivery time, EATS and Pick Me Food concluded that business intelligence availability, service quality, and other factors that will 39 has a statistically significant impact on the business performance of the food delivery platform
Online food delivery market penetration stroked at 30% in 2016 and expected to be performance of food delivery platforms, a sample of 379 growing further as the market started to mature, customer responses analyzed, and it statistically proved that reaching 65% per year [2]
Summary
The purpose of this research is to determine if business intelligence has an impact on the business performance of the food delivery platforms in Sri Lanka. An analysis of the 178 responses from the employees of Uber EATS and Pick Me Food concluded that business intelligence has a statistically significant impact on the business performance of the food delivery platform. Performance of the food delivery platforms in Sri Lanka An These delivery businesses will have to compete in the analysis of the 178 responses from the employees of Uber market within each other’s in terms of delivery time, EATS and Pick Me Food concluded that business intelligence availability, service quality, and other factors that will 39 has a statistically significant impact on the business performance of the food delivery platform. Online food delivery market penetration stroked at 30% in 2016 and expected to be performance of food delivery platforms, a sample of 379 growing further as the market started to mature, customer responses analyzed, and it statistically proved that reaching 65% per year [2]
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