Impact of Artificial Intelligence (AI) For Decision-Making in Organisation

Abstract

Since the beginning of time, innovation has been the primary force behind rising living standards. But, because innovation renders outdated technology obsolete, it is a very disruptive process. The development of artificial intelligence may have the greatest effects on organisational decision-making of all the new technologies that emerged in the late 20th century. The consequences of its application in complicated social settings have not been adequately studied because the development of artificial intelligence technologies and models has mostly been focused on psychological models of human cognition. This paper aims to generate research that will advance our understanding of artificial intelligence’s effects and function within complex organisations. The linkages between AI technologies and the components of organisational decision-making have been examined in a set of 11 hypotheses that have been created. Here, it is stated that implementing expert systems will result in less complex political decision-making processes, but implementing a natural language system will result in more complex political decision-making processes.