Abstract
Digital illiteracy has been identified as an important indicator that impacts the quality of life of older adults. This work aims to analyze the impact of three different educational approaches (intergenerational, peer-to-peer and online) on older adults’ digital skills in different European countries (Latvia, Poland, Portugal and the United Kingdom) participating in the Erasmus+ project ICTskills4All.This is a quasi-experimental study. Digital Skills Self-Assessment Questionnaire, which is divided according to the domains of a digital competence framework for citizens (I&DL – information and data literacy; C&C – communication and collaboration; DCC – digital content creation; S – safety), was applied before and after the course. Qualitative evaluation about the pilot courses was also performed.The peer-to-peer and intergenerational (in-person) formats proved to be more effective than the online format in improving I&DL and C&C skills, and the online approach improved the DCC dimension. The results demonstrate that all the educational approaches used in the study are effective possibilities for teaching and learning ICT skills for older adults.
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