Abstract
This article is dealt with investigate the impact knowledge management process, knowledge creation, knowledge sharing, knowledge application and knowledge storage, an innovation. Accordingly, a questionnaire-based survey was designed to test the aforementioned model based on dataset of 122 employees’ from the agency traveling in Jordan. Following the analytical descriptive methodanalyzed the relationship between the independent variable (knowledge management process) аnd the dependent variable (innovation), aims to know the effect of the independent variable on the dependent variable. In order, to achieve the objective of the study, a 24-question questionnaire was developed to collect primary information from the study community, and then analyzed using SPSS V 22, multiple regression were conducted to test the article`s hypotheses. The results indicated that knowledge process (knowledge creation, knowledge sharing, and knowledge storage) positively and significantly affect innovation. However, knowledge application insignificantly effect in innovation, and these results are in agree with the results of the previous literature. The results have enormous implication for the agency traveling in Jordan. The study provided a group of recommendations to speed up adopting the knowledge management in agency traveling in Jordan, the results of this study suggest that firms can be better off, in terms of innovation performance, if they are based on the incentive / compensation system for knowledge activities. When traditional economic figures are replaced by indicators such as knowledge creation, participation and utilization, staff will most likely work with these activities and thereby improve the performance of the company's full innovation.
Highlights
Technological development changes the dynamics within the organizations' environment, an uncertain and rapidly changing environment
This paper focuses on four basic processes of knowledge management: knowledge creation, knowledge sharing, application of knowledge and knowledge storage
The aim of this research is to investigate the interrelationships among Knowledge Management Process, innovation
Summary
Technological development changes the dynamics within the organizations' environment, an uncertain and rapidly changing environment. The faster this change is, the more important the innovation [1]. New technologies have contributed to changing consumption and production patterns, which affect changes in firms and products [2]. These changes require efforts by organizations that need to monitor and access various sources of knowledge within and outside the organization, such as employees, customers, suppliers and competitors, to incorporate that knowledge. To add value and influence innovation, and to monitor the development of new markets and challenges [3, 2]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
