Abstract

Research on the adaptation of Haitian immigrants to the Brazilian reality and to the Brazilian Public Health System (SUS) and on the way interpersonal relationship is processed in the health environment. The objective was to understand how Haitian immigrants, users of the health system, present themselves and are perceived in the relationships established with health professionals in a Primary Health Unit in the Metropolitan Region of Curitiba. It was an ethnography with participant observation, using a field diary. Results indicate difficulties for Haitian immigrants to access the health system, due to the peculiarities of their culture, and for the health professionals, as language and culture become the main barrier to care, being permeated by prejudice resulting from lack of training of some professionals. However, such difficulties can be overcome through effective strategies and better preparation to embrace this population.

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