Il cambiamento dell’assetto organizzativo e l’impatto sull’accountability: l’implementazione dell’autonomia nelle Soprintendenze Speciali per il patrimonio storico, artistico ed etnoantropologico e per i Poli museali

Abstract

Italian public museums are more and more independent organizations thanks to a deep process of public reforms in last years. Therefore, accountability needs expressed by stakeholders are increased. The aim of this work is to analyse the effects of museum independence on the governance and organizational structure of the “Poli museali”, that are aggregations of the main public museums in big cities. The relative level of accountability is analyzed. Starting from the stakeholder theory, the hypothesis we have formulated is that the level of accountability is increased after the independence given to museums. We analyzed four “Poli museali” (Florence, Naples, Rome, Venice). The results demonstrates that the hypothesis is confirmed, even though the evolution of the accountability systems is very slow. The governance structures have been redesigned and the organizational structures are more and more oriented towards objectives, even though the impossibility to manage the personnel remains a big limitation. New public rules have introduced new accountability obligations and this fact helps museums to pay more attention to an informational responsibility. As a consequence, in certain cases, voluntary communication is increased