Abstract

While internationally there is a large body of quantitative work examining public perceptions of police, there is less in the way of qualitative, particularly anthropological, studies (Garriott, 2013). Moreover, as most studies are based in Western democratic nations with a strong rule of law, it is not surprising that findings have shown overall positive public perceptions of police. The case of Indonesia is different. The little quantitative work undertaken on public perceptions of police indicate extremely low levels of public trust and confidence (Muradi, 2014). This present study is thus unique in offering a qualitative analysis of a jurisdiction where public opinion is not favourably disposed towards the police. Drawing on ethnographic data collected between 2008 and 2013, this article critically explores what Indonesians think of their police service, and what they want from their police service in the future. The findings indicate that while people loath police corruption, eradicating corruption is not cited as a top priority. Furthermore, while people express a desire to have a police force that can deter, investigate, and solve crime, these factors do not dominate thinking. Rather, people form judgements of police based primarily on how they, or people they know, are treated by police, sentiments encapsulated in notions of procedural justice policing (Tyler, 1990). It is well-established that public support is essential to effective policing (Murphy & Cherney, 2012), and as such taking into account public desire for a respectful police force above a focus on outcome based policing will significantly aid police reform projects in Indonesia.

Highlights

  • The strength of this study lies in the complex in-depth nature of the qualitative approach to research and the examination, for the first time, of public perceptions of police in Indonesia

  • The included narratives bring to life survey data signifying low levels of public satisfaction with police

  • Interrogating public perceptions of police is important not just to understand what people mean when they express dissatisfaction with police, but qualitative insights are integral to reforms programmes wishing to move Polri away from the military influences of the Suharto period and into a community policing framework

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Summary

Introduction

The strength of this study lies in the complex in-depth nature of the qualitative approach to research and the examination, for the first time, of public perceptions of police in Indonesia. The work of Loader and Mulcahy demonstrates that people show varied support for the police and for different reasons, providing a nuanced understanding of public thinking about police This qualitative study of public perceptions of police was conducted in the United Kingdom, a society where the rule of law is long standing and the legitimacy of the police is fairly robust. When considering the limits of current reforms and planning for future changes in policing, a comprehensive understanding of public perceptions of police in Indonesia is crucial Such an undertaking is best achieved by a flexible qualitative approach to studying public perceptions, allowing respondents freedom to generate answers to what is a complex social phenomenon

Methods and aims of the study
What people think of the police
Experiences with police
What should the police service be like?
If I were police chief
Discussion
Findings
Reference List
Full Text
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