Abstract
This paper describes IE\Q, which is a methodology for designing, implementing and operating a quality system for the Information Management function, primarily targeted at organizations and projects using the Information Engineering methodology. IE\Q operates at two levels: for the Information Management function as a whole, and for individual IS development projects. These two levels are fully integrated, allowing for both top-down and bottom-up implementations of the quality system. When applied to the Information Management function as a whole, IE\Q leads to a quality system that is fully compliant with ISO 9000, and with TicklT. IE\Q can therefore be used as a methodology for attaining certification against either or both of these standards. IE\Q also contains guidelines covering the scope of the SEI Capability Maturity Model. The whole area of quality systems methodologies is a new one, and IE\Q is therefore an important rationalizing step of quality management.
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