Abstract
Workers incorporating new technologies into their workflow is crucial for organizations. Treating workers as an asset that can be trained to harness the potential of new artificial intelligence (AI) and automation technologies is a middle ground not afforded by most organizations. This study is to aid stakeholders in understanding the positive socioeconomic factors to create solutions to workforce displacement that can incorporate AI technologies. To ensure the creation of effective training solutions, this study is focused on stakeholders immediately affected, workers, and their role. I ask, “what socioeconomic factors should automation and AI technology developers consider for training humans in the workplace?” In answering the research question, the technology developers will be sensitive to socioeconomic factors as potential data points in a training solution. Designing roles incorporating the productivity metrics of job attributes, agency in decisions, and job satisfaction were socioeconomic factors found to have a positive effect on workers.
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