Abstract
Today, businesses need to continuously adjust to a dynamic environment. Enterprises have to deal with global competition and technological advances, meet government regulations, and keep their expenses under control. Under these pressures, enterprises need to implement and improve software that supports and helps to evolve their business. However, as practice shows, software implementation projects are complex, and a considerable percentage of them do not meet business requirements. Therefore, a business needs to manage software implementation properly. Existing research shows that using business rules (BR) in software implementation projects helps to ensure its success. The purpose of our study is to advance the understanding of how BR affect software implementation success, namely, which key characteristics of BR are the most important. To achieve this goal, the top thousand enterprises in Slovenia, by added value, facing typical software implementation projects were surveyed. The obtained results show that BR that are specifically prepared for a particular project and easy to understand have a statistically significant positive effect on software implementation project success.
Highlights
To help close this research gap, we have developed a questionnaire of six questions to examine which key characteristics of business rule (BR) affect software implementation project success
The second research question (RQ2), which examines if the software implementation project success is positively impacted when all business rules are prepared for the project, was confirmed as having statistically significantly better responses for the group of high performers than the group of low performers
According to the results of our study, research questions RQ2 and RQ4 have a statistically significant impact on software implementation project success
Summary
A business rule (BR) approach is widely accepted in the software development community as a way to express different types of business restrictions and constrain components of software [1,2]. The authors examine how BR affect the success of software implementation projects. The impact of BR on enterprise software implementation project success has been argued in several software disciplines, such as requirements specification [3,4,5,6], software quality assurance [7], software evolution [8], business modelling [9,10], etc. Lal [4] claims that BR are relevant to the entire software project life cycle
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